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CRM

​CRM - A single platform, for many users with many uses on many devices

Microsoft Customer Relationship Management (CRM) is a business solution that enables companies to market smarter, sell effectively and productively, and integrate with many back office applications including SharePoint.  It provides social insights, business intelligence, and productivity with One Microsoft solution.  And can be delivered in the cloud, on-premises, or with a hybrid combination

CDM is a long established Australian ICT services and CRM solutions provider.  CDM provides targeted CRM integration solutions that combine data and reporting from social media directly into your CRM application.

Our team is expert at customsing CRM to delivery measurable productivity gains across many business requirements, including;

  • CRM Integration with SharePoint
  • Sales force management and reporting
  • Invoicing and purchasing
  • Financial forecasting
  • Backend ERP customisations
  • Student administration systems
  • E-commerce solutions
  • Workflow automation
  • Mobile client applications
  • Custom User experience

 

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Areas of Excellence
  • Defence

    For over 20 years CDM has continued to work with the Department of Defence delivering outcomes to their exacting standards and meeting their needs.

    The Department of Defence has exacting standards, complex needs and challenging timeframes as they undertake many important additions and upgrades to their technology. CDM continues to work with many key areas within Defence to deliver innovative and well-managed solutions. CDM’s proven approach to project assessment and delivery has seen numerous projects completed on time and on budget.

    Department of Defence
  • Government

    CDM works with all three tiers of government, Federal, State and Local to deliver the facilities they need to enhance service delivery.

    Excellent technical skills along with a customer outcome focused ethic help government organisations achieve the most cost effective result over the life of the project.

    Through working with all tiers of government for over 20 years CDM understands the importance of delivering value for money projects through high quality advice, innovation, thought leadership, and strong delivery methodology and practices.

    Federal, State and Local Government Supported