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Managed End User Computing

Managed End User Computing

CDM's Managed End User Computing solution provides a one stop shop to support your physical, virtual and mobile workspaces. 

 The service uses leading technologies such as automated and self-serve administration functions and remote support capabilities to lower costs and provide a rapid response to issues that impact end user productivity.   

 

Our Managed End User Computing solution is customised to your business needs and can incorporate a range of services, including;

  • Network design
  • Proactive alert monitoring
  • Incident and problem management
  • Change management
  • Capacity management
  • Performance management
  • Configuration management
  • Tuning and optimisation
  • Monthly reporting

 

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Areas of Excellence
  • Defence

    For over 20 years CDM has continued to work with the Department of Defence delivering outcomes to their exacting standards and meeting their needs.

    The Department of Defence has exacting standards, complex needs and challenging timeframes as they undertake many important additions and upgrades to their technology. CDM continues to work with many key areas within Defence to deliver innovative and well-managed solutions. CDM’s proven approach to project assessment and delivery has seen numerous projects completed on time and on budget.

    Department of Defence
  • Government

    CDM works with all three tiers of government, Federal, State and Local to deliver the facilities they need to enhance service delivery.

    Excellent technical skills along with a customer outcome focused ethic help government organisations achieve the most cost effective result over the life of the project.

    Through working with all tiers of government for over 20 years CDM understands the importance of delivering value for money projects through high quality advice, innovation, thought leadership, and strong delivery methodology and practices.

    Federal, State and Local Government Supported