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Managed Network

​Managed Network

A properly implemented and managed network forms the core to an effective IT service delivery capability.   CDM's Managed Network approach to proactive alert monitoring and capacity planning can mitigate the risk to your IT service delivery chain by reducing the likelihood and the potential impact of a disruption to your network service.  

Our Managed Network service provides a complete managed solution for your IT network, from monitoring and capacity management, to fault resolution and continual improvement.  The network engineering team manages and monitors incident reports and performs network reviews, manages device configurations and completes all changes to the network according to strict change management policies.


Our Managed Network solution is customised to your business needs and can incorporate a range of services, including;

  • Network design
  • Proactive alert monitoring
  • Incident and problem management
  • Change management
  • Capacity management
  • Performance management
  • Configuration management
  • Tuning and optimisation
  • Monthly reporting


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Areas of Excellence
  • Defence

    For over 20 years CDM has continued to work with the Department of Defence delivering outcomes to their exacting standards and meeting their needs.

    The Department of Defence has exacting standards, complex needs and challenging timeframes as they undertake many important additions and upgrades to their technology. CDM continues to work with many key areas within Defence to deliver innovative and well-managed solutions. CDM’s proven approach to project assessment and delivery has seen numerous projects completed on time and on budget.

    Department of Defence
  • Government

    CDM works with all three tiers of government, Federal, State and Local to deliver the facilities they need to enhance service delivery.

    Excellent technical skills along with a customer outcome focused ethic help government organisations achieve the most cost effective result over the life of the project.

    Through working with all tiers of government for over 20 years CDM understands the importance of delivering value for money projects through high quality advice, innovation, thought leadership, and strong delivery methodology and practices.

    Federal, State and Local Government Supported