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Benefits of Managed IT Services

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There are numerous benefits for organisations wishing to utilise managed services for their IT activities including:

1. Reducing CapEx and moving towards OpEx:

By periodically leasing technology, companies can have predictable and scalable spending – scale resources up or down with ease to support them when necessary.

2. Outsourcing tech support = proactive:

Potential problems can be identified faster before they hit as MSPs can devote their full attention to proactively supporting and managing your technology operations.

3. Software licensing and data compliance benefits:

MSPs who are certified partners of the software company can manage proper licensing requirements and audits to provide proof of compliance with the regulations and standards surrounding your data.

4. A single point of expert contact:

With MSPs, organisations can turn to one point of contact, a certified professional, for any of their IT needs. This allows for a greater focus on your core business objectives.

5. Hybrid cloud and off-site hosting:

MSPs can handle physical hosting to off-premises locations, maintain equipment and provide rapid connection to it and the cloud.

6. Cost-effective:

Outsourcing technology operations allows companies to reduce internal IT costs in terms of salaries, recruitment, training, and more. You can gain entry to a pool of accredited talents without the need to spend extra labor costs.

7. Total alignment between both parties:

Using MSPs entail a Service-Level Agreement (SLA) that holds both parties accountable for what they expect from each other, and aligns both parties to perform at maximum efficiency and performance.

Ultimately, digitalisation is the future, and MSPs can assist your transition into a fully digitalised system and future-proofing your business.

Did you know CDM offers managed IT services?

We partner with a range of vendors to provide the following services:

  • Managed backup and disaster recovery as a service
  • Managed cloud services
  • Managed desktop and end-user services
  • Managed network, storage, and server
  • Managed SD-WAN
  • Managed security – SIEMaaS and SOCaaS

Get in touch with us today to find out more.


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