Case Studies
BACKGROUND
Komatsu is a global manufacturer and distributor of earthmoving machines. They sought the ability to continually monitor equipment from remote locations. This need was imperative from both an operations and safety perspective.
A solution was required to retrieve this valuable data on a regular basis without the need to physically visit the machine to extract the data.
CHALLENGE
The major challenge Komatsu were facing was gaining access to valuable telemetric and sensor data from equipment that was unable to reliably communicate due to poor or no connectivity. For example, an excavator permanently located at the bottom of a mine.
SOLUTION
CDM’s proposed solution was to retain the data on a locally fitted NOMAD IoT device until another Komatsu machine (also fitted with a NOMAD IoT device) came within range.
The NOMAD IoT platform provided a Wi-Fi network to connect the NOMAD devices, which allowed the stored data to transfer from the non-communicating NOMAD IoT device. Upon gaining connectivity, the data could be successfully uploaded to the cloud.
This 2019 IoT Hub award–winning revolutionary solution to solve the connectivity issues was aptly named “Store and Forward”.
The Store and Forward capability on the NOMAD IoT platform provided many benefits to Komatsu customers. Among them was the ability to view valuable data in “real-time”, without the need to physically visit the equipment to extract the data.
Having this valuable data provided the customer with means to monitor machine conditions, thus helping them achieve maximum productivity, maximum utilisation and perform preventative maintenance at an earlier stage.
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