Case Studies
BACKGROUND:
Komatsu was experiencing connectivity issues and hardware faults on mining machines in-field. These issues can prevent installed NOMAD IoT devices from uploading telemetric data to the cloud.
Komatsu sought an alternate method to give field technicians a view of live and historical telemetric and health data on each machine. Without a solution, technicians would not have access to real-time data which could cause a range of safety breaches and reporting errors.
CHALLENGE:
Komatsu sought a solution for obtaining consistent and reliable access to the NOMAD IoT devices. The proposed solution would provide access to machines’ telemetric and health data, regardless of connectivity issues or hardware faults.
Finding a robust solution was critical for real-time fault diagnosis and the safety of workers.
SOLUTION:
CDM provided technicians local network access to the NOMAD IoT device’s telemetric and health data.
The NOMAD IoT platform telematics capability was enhanced to allow remote browser access from a technician’s device, along with a web browser dashboard displaying up to three months of telemetric and health data.
The solution meant that machine connectivity issues and hardware faults no longer prevented access to machine telemetric and health data. Deployment of this solution on machines has created improvements in fleet management, operational availability, machine failure rates, and scheduled maintenance..
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