BACKGROUND:
The Australian Defence Force (ADF) Education and Training facility has been a pilot for building the wider Defence Learning ICT Environment and is critical to Australian and international student training.
The ADF required a system integrator capable of designing, implementing and testing a holistic ICT solution whilst causing minimal disruption to ongoing operations at the facility.
CHALLENGE:
The ADF facility’s ICT infrastructure required an upgrade as much of the equipment was at end of life. This involved:
- Refresh of the hardware to facilitate network Wi-Fi and communications services.
- Remediation of the Internet Gateway, including upgrading the firewall and implementing security management, logging and URL category filtering.
- Enablement of BYOD cloud print services to all sites.
- Connection of associated Audio Visual and related equipment to the local network.
- Provision of services to monitor and manage the installed ICT infrastructure for five years.
SOLUTION:
CDM took the following steps to achieve high-quality results for the ADF:
- Conducted an audit and requirements gathering exercise to determine the actual state of the current environment and to ensure that all the facility’s requisites and constraints were captured and considered. The outcome of this activity was to determine out-of-life components that would require immediate replacement. We also determined that several of the components were still in life and could be replaced during a “mid-life” update.
- Developed a high-level and detailed design process. This process resulted in the production of a design that modernised the technology in use at the facility, significantly increased the bandwidth available (thus allowing consideration of the application of advanced audiovisual training capabilities), simplified the Internet Gateway whilst improving security, and allowed a rationalisation and upgrade of supporting serves.
- Procured the equipment and software necessary to implement the design.
- Configuration, implementation and set to work of the solution.
- Test and acceptance of the solution.
- Provision of design documentation.
- Implementation and establishment of a support system to monitor and manage the installed ICT infrastructure for five years.
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